Answers to your common questions
Can I get a roommate?
You may bring additional occupants into your rental unit only with the expressed written permission of your landlord/property manager. In most cases, a new lease will be required. Your proposed roommate will be required to submit an application and all associated fees, and will need to meet all resident selection criteria.
Can I have a pet?
That varies from unit to unit, per the owner's wishes. With prior permission and payment of a non-refundable pet fee or pet rent, you may have pet(s) according to the property owner's stated criteria, which will vary from unit to unit. Generally, dogs with a history of biting, as well as the following breeds may not be accommodated for insurance reasons: Pit bulls (includes Staffordshire Terrier), Dobermans, Rottweilers, Chows, Presa Canarios, Akitas, Wolf Hybrids, and Huskies. By law, documented service animals are permitted in all units.
Can I mail my rent payment?
Of course, you may, although, many people prefer to pay online through our website
. Others prefer to have their bank mail the payment to us via their online bill-paying service. When paying through your bank, please allow up to a week between from the date you initiate payment to make sure the check has time to arrive in the mail.
Can I move in early?
Yes, but only if it is possible to amend your lease to reflect the earlier date. Legally, we cannot offer you access to a unit until the date your lease gives you legal right to possession.
Do I have to get renters' insurance?
We strongly recommend each tenant obtain renter's insurance for the furniture and personal items they bring to a rental unit. The owner's liability insurance does not cover tenant's contents in the case of fire, flood, theft, etc. Renter's insurance is quite inexpensive. Contact us if you need a recommendation for an insurance agent.
How do I get access to the property?
We perform all move-ins with the tenant and will give you keys at that appointment unless your lease begins at a later date. If your lease begins on a day the office is closed, we will make special arrangements so that you may gain access to your unit.
How do I know this property is not in foreclosure?
We screen all properties before marketing them. Unfortunately, there is no means of predicting that a property might eventually become subject to foreclosure, but we will never place a tenant in a property we know to be in the foreclosure process.
How much money do I need to move in?
We require the first month’s rent in addition to a security deposit equal to two months’ rent and an administrative fee of $150 for video-taped inspections. If you have a pet, additional fees will apply. Condominium or homeowners' associations generally have a separate application process which will require an additional fee. Certain property owners may require additional fees.
I need something repaired in my unit. Whom do I call?
You should call our maintenance department directly or submit your maintenance request online
. Emergencies such as loss of heat or air-conditioning (depending on the season), a water leak, or other catastrophic damage to the dwelling should be reported to ASAP for attention 7 days a week. Other less urgent repairs will be addressed the next business day.
I will be out of town when my rent is due. Can I pre-pay my rent?
You may pre-pay your rent, but funds on your payment must be available the date the payment is received. In other words, we cannot accept post-dated checks. Many people elect to set up payment via their bank's online bill-payment service or through our online payment option
If my application is not approved, can I get my application fee back?
Unfortunately, no. The application fee helps us defray the expense of screening potential tenants.
What do I need to do to get my full security deposit back at the end of my lease?
If you leave the unit clean per the conditions in your lease and free of new damage (damage not accounted for on your move-in inspection), minus reasonable wear and tear, you should receive your security deposit back in full (minus standard deductions as outlined in your lease). You will be sent a move-out package outlining what is required of you to maximize your security-deposit refund.
What forms of payment do you accept?
Generally, we accept personal checks, money orders, certified (bank) funds, and wire transfers. We cannot accept cash or post-dated checks. Certified funds are required for all move-in funds and from residents who have previously submitted payment with non-sufficient funds.
What happens if I need to move out before the end of my lease?
As soon as you become aware that the need has arisen, please contact our office for direction. Although unless you are a U.S. Service member with documentation of imminent deployment, you will be held accountable to fulfill the terms of your lease, with sufficient notice, we can work with you to help locate a new tenant.
Sarasota’s Residential Rental Resource since 1986.